DAL Motors
Wad Madani, Sudan
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DAL Motors since being formed in 1994 has grown to be the leading automotive business in Sudan. It currently represents exclusively the brands of Mitsubishi Motors, Mercedes-Benz, KIA and FAW within its passenger car range and Mitsubishi-Fuso Truck & Bus, Mercedes Benz Trucks, Unimog, Evobus, Temsa Buses and FAW Truck & Bus within its Commercial Vehicle range.
Building on its initial success obtained with Mitsubishi Motors and Mitsubishi Fuso it has added the Mercedes- Benz range of products to the Company in 2006 and this year 2009 saw that range further enhanced with the appointment of KIA Motors a leading and well established Korean brand and FAW the largest vehicle manufacturer of China.
To support our expanding product range and our customer base DAL Motors has developed a mature network of service, parts and maintenance locations throughout the country which provide fully equipped workshops strategically located in addition to mobile service units to offer the best-in-class service for our territories.
We have the largest stock of centrally controlled parts back up to deliver customer satisfaction in the demanding markets of Car and Truck and whether it is for the private owner driver or the largest fleet that require 24 hour back up the service can be delivered.
To further support our automotive customers DAL Motors extended its coverage into Tyres and Batteries with the internationally known brands of Bridgestone and also recently added JVC and Bosch as international brands to our accessories and electronics sectors. DAL Motors currently operates in 20 different physical locations with over 500 staff of which over 350 are dedicated to our Service & Parts support back up.
Our Customer satisfaction team contacts our customers on daily basis to ensure we keep closely in touch with the needs of our customers and react swiftly to their feedback. DAL Motors will continue to develop unrivalled partnerships with major brands to deliver the needs of customers in Sudan.
We aim to continue enhancing and developing our vision "To be the leading company in the automotive market of Sudan by providing mobility and transport solutions for people and goods
